The best ways to Get Amazon for help when You've Got a problem with your Accounts
If calling Amazon's customer service looks like a hassle, then you can find different methods of contacting the company.
Contacting Amazon's customer support division is the best way to get answers regarding orders, returns, shipping, and anything else about your accounts.
It's possible to call Amazon directly for fast replies, but you need to get an Amazon account with a mobile phone linked to it.
Here are the best methods to get Amazon for assistance with just about anything related to your accounts.
In case you have ever tried to get Amazon to create a change to your accounts or modify an arrangement, you might have run into some trouble. In reality, it can be problematic for users to even locate contact information to your eCommerce giant anyplace on its homepage.
To aid you, here are several ways that you may get in contact with Amazon customer service whenever you have an issue with your account.
The fantastic thing is that the answer is yes they do. Amazon's customer service telephone number is 1-281-258-1027. And you may call that number 24 hours per day, seven days per week.
But calling Amazon frequently includes a wait, and it also takes you to have on hand a mobile phone that's paired with your Amazon account, as the customer support agent will send you a verification code via text message until you can commence asking your queries or discussing a problem.
If phoning sounds like a hassle, however - despite the possible simplicity of voice-commanding a call on an Amazon Echo - there are other ways to speak to the company.
Amazon's "Contact Us" page will walk you through the process of contacting for specific issues while advocating that you telephone the firm.
Frequently an internet chat with an Amazon customer support rep is an easier way to get in touch with Amazon and to resolve a problem. Here's how to get it done.
While logged in and on the main page, scroll to the bottom of the page and, under the column labeled "Let Us Assist You," click on"Help."
On another page, under the heading"Browse Help Matters," hover (or tap should on mobile) "Want More Help?"
Click on the drop-down bar(s) under"Tell us more"
Click the button which appears with the term"Chat" to commence an online dialogue with a customer support rep.
The best way to email Amazon
If you prefer to contact Amazon by email, you will find two addresses to which you are able to send mail. However, I've found the response time is often 48 hours or even a bit more. Nevertheless, an email produces a list of your correspondence and thus might be the best way for a number of difficulties.
For issues with your account, like a billing dispute, you should email [email protected].
In case your preferred method of communicating is social media, you are able to remark, Tweet, or hashtag one of their many accounts. This is not the most efficient method to reach them, but it might enable you to air an issue, potentially drawing broader addressing of the problem from the company.
Amazon's Twitter account is @amazon. Their FB page is www.facebook.com/Amazon.
On Instagram, they are - you guessed it - @amazon.
But really, if you would like answers quickly, just pick up the telephone and give Amazon a telephone. There are repetitions ready to give you a hand. (I even made up a question and called them myself just now to make sure I could get through easily.)