Top Five Things To Consider When Choosing An EPOS System

An EPOS System

EPOS system is more than just a till, it needs to be an all-encompassing system for your business with the right level of features and functions to meet your needs. For instance, the way you run your hospitality business will dictate whether you need front-of-house payment processing or online back-office billing options.

A custom choice

When it comes to choosing an EPOS solution for your business, a ‘one size fits all approach is unlikely to give you the optimum benefit. A bespoke system will be much easier to integrate with your existing systems and optimize your investment. For example, a new EPOS solution may be able to manage multiple store touchpoints from a centralized platform or incorporate more advanced inventory and stock control systems. Today, processing power is cheaper than ever before, and the availability of tools that are much easier to understand has led to businesses from many sectors taking advantage of these benefits.

Ease of use

The POS system is real ease of use system. All staff can be fast-tracked to start using it in no time. A good EPOS system will not have an intuitive, touchscreen interface, or planning menus, or special events functionality - particularly seasonal ones like sales.

Customer experience

Installing an integrated payment system with your EPOS will enable you to offer your customers choice when it comes to paying for their purchases. Pinelabs allows you full flexibility over how payment methods are displayed, allowing you to set up the most convenient options for your business. By offering so many different payment options, you will encourage more customers to pay on their way out.

Make your staff more mobile and effective

With handheld ordering, your staff becomes mobile and effective. You can create a handheld EPOS terminal, providing an intuitive user experience, with team members taking orders from anywhere in your venue. Staff visits to the bar and kitchen are reduced, leaving more time to focus on providing great customer service.

Ongoing Support

We set ourselves apart from our competition by offering ongoing support. Our technical support center is open 365 days a year, from 8 am - Midnight, making sure you have the help you need to run your business smoothly and efficiently. Every one of our systems comes with an onsite visit from a member of the Pine Labs team as part of the 1st year maintenance package. This guarantees that any issues are resolved in person and also allows us to collect valuable feedback on how we can improve to give you even better service in years to come.